Privacy Policy

This Privacy Policy describes how Youngsville Television Corporation (d/b/a Blue Fiber Corp.)
("we," "us," or "our") collects, protects, and handles your information. This policy applies to
all services provided by Blue Fiber, including our core internet services.

1. Our Core Privacy Commitments

• No Sale of Data: Blue Fiber does not sell, rent, or trade your personal information or browsing history to third parties. We have never sold customer data and have no plans to do so.
• No Deep Packet Inspection (DPI): We do not use DPI to track, log, or sell your browsing history, the applications you use, or the content of your internet traffic.
• Traffic Isolation: If your premises acts as a "Relay Node" for the isp.net network, your personal internet traffic is logically isolated. No other customer can view or access your data.

2. Information We Collect

We collect the information required to deliver, bill, and maintain our services.

Information Automatically Collected

We automatically collect technical and usage information when you use our Services. This may include IP address,
browser and device characteristics, operating system, language preferences, referring URLs, location data,
and usage behavior. This is used for security, analytics, reporting, and optimization.

3. Service-Specific Privacy Practices

Blue Fiber VoIP & CPNI

We maintain Customer Proprietary Network Information (CPNI), including call logs and durations.

• Usage Monitoring: We monitor monthly voice usage to ensure network integrity and compliance with our Fair Use Policy.

4. How We Process and Share Your Information

We process your information for purposes including:

• Account creation, authentication, and management
• Service delivery and maintenance
• Administrative communications
• Payments, orders, returns, and exchanges
• Customer support and feedback
• Security, fraud prevention, and monitoring
• Service improvement and analytics
• Usage trend analysis
• Legal compliance and enforcement

Internal Research & Technological Development

We may use data for internal research and technological improvement. This does not constitute selling or sharing personal information.

Testimonials

We may display public reviews or testimonials that include user information without additional consent.

Business Transfers

Information may be transferred during mergers, acquisitions, financing, or asset sales.

Legal Obligations & Subpoenas

We may disclose information if required by law, court order, or legal process.

5. General Disclosures & Technologies

• Cookies & Tracking: We use cookies for analytics, security, and session management.
• Google Maps API: Mapping tools are subject to Google’s Privacy Policy.
• Promotional Emails: We may send marketing emails with unsubscribe options.
• Minors: We do not knowingly collect data from children under 18.

6. Data Security & Retention

• Security: We use reasonable technical and organizational measures to protect data.
• Physical Access Logs: Technician access may be logged for Relay Node sites.
• Retention: Account data is retained indefinitely. Inactive accounts are not deleted. Logs are periodically purged.

7. Verification of Requests

• Identity is verified before processing requests
• Authenticated portal accounts are pre-verified
• Authorized agents must provide proof of authority

8. Updates to This Policy

We may update this Privacy Policy from time to time. Updates will be indicated by the "Last Updated" date above.

9. Conflict of Terms

If this Privacy Policy conflicts with a signed Internet Service Agreement (ISA) or Service Order, the ISA or Service Order shall take precedence.

10. Contact Us

Youngsville Television Corporation (d/b/a Blue Fiber Corp.)
Attn: Privacy Department
3 W. Main St, Youngsville, PA 16371
Email: privacy@bluefiber.org
Phone: 814-563-3336